Last updated: August 7, 2025
Overview
At ChickenRoad Slots, we strive to ensure you have a positive experience. If you encounter issues with your purchase, we are happy to process refund requests in certain situations.
Eligibility for Refunds
You may be eligible for a refund in the following circumstances:
- Accidental duplicate transactions.
- Technical issues preventing the use of purchased credits.
How to Request a Refund
To request a refund, please contact our support team at mailto:[email protected] and provide the following:
- Transaction ID
- Reason for the refund request
- Any supporting documentation or screenshots
Refund Processing
Refund requests will typically be processed within 7 business days. We will notify you when your request is complete.
Non-Refundable Items
The following are not eligible for refunds:
- Completed gaming sessions or winnings.
- Redeemed promotions or bonuses.